ABSA *****
My mom is currently having a problem with third party companies debit orders at ABSA. They debiting even after numerous reversals. ***** is internal and no one is attending to this. ZYZERINV/ZYZJM R99, SINGHS CC R97, and Siyaduma R99. May we have some body superior handle this please as this is getting out of hand. Two branches have tried to assist but they both cannot give a permanent resolution to this matter. She has been with ABSA so long, only come to notice this now. This is totally unacceptable.
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Absa's replyOfficial
20 Aug 2018, 15:23Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply20 Aug 2018, 15:23
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
20 Aug 2018, 15:39Hi Paulinah,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
Absa's reply20 Aug 2018, 15:39
Official
Hi Paulinah,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,