1 reviews | Active since Feb 2017

24 Feb 2017, 21:36

ABSA *****

<p>Tonight at aroun 20.30 I get an sms regarding a debit from my account.</p> <p>Absa: CHEQ7456, 24/02/17 THETRUEBODYINC.COM. 855 238- reserved R1,696.25 for a purchase. </p> <p> </p> <p>I immediately called the bank before even checking what this was. </p> <p> </p> <p>They stopped my card and I thought shew so I ask the question.</p> <p>When will you reverse the transaction to which the reply was we need to do an investigation.</p> <p> </p> <p>Surely if someone calls directly after the debit no investigation needs to take place as the person is not lying. Speedy service is needed as this is my hard earned money...</p> <p> </p> <p>This is an American based company and I'm South African living in South Africa. Surely that's enough to raise suspion.</p> <p>ABSA faud department think a 5-7 day investigation is helpful???</p> <p> </p> <p>I'm so annoyed. </p> <p> </p> <p>ABSA your service stinks</p>

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Replies (1)
Absa
Absa's reply27 Feb 2017, 10:54
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,