ABSA FRADUDULENTLY REFUSES TO CLOSE MY CLAIM AND FRADUALENT FEEDBACK FROM LINDSAY THERESE LODEWICK

Im am very upset with Absa idirects poor customer service. This is the second time I am writing in.

Last week I was dealing with Lindsay on my claim and after our conversation I came to a conclusion that I want to cut me ties with Absa idirect and close of the claim and cancel my insurance

I requested Lindsay, that I no longer want to claim from Absa idirect and she should provide me with a No claims letter, close my claim and cancel my insurance.

She sent an email confirming this and sent me a no claims letter.

A day later I call back, to find out that my claim hasnt been closed and a consultant, advises me that I cannot cancel my insurance with Absa without my claim being closed?

Lindsay Therese Lodewick, gave me false feedback and I WANT TO CANCEL MY INSURANCE WITH ABSA!!!!! CAN SOMEONE ATTEND TO THIS SITUATION

Below is Lindsays Fradulent email, confirming LIES!

Lindsay Therese Lodewick (ZA) Oct 11, 2018, 12:58 PM (6 days ago) to me

Good day

Thank you for your email, please note your claim has been closed off.

I will send your request for cancellation to the cancelation department.

I have also requested the no claims letter to be drawn up and sent to you.

Thanks

From: Mbali Mngadi ********** Sent: 11 October 2018 12:06 To: Lindsay Therese Lodewick (ZA) Subject: Re: ********** 1*001*001