ABSA Fourways Mall - Unfriendly & Unsafe Bank

Steer Clear From ABSA Fourways Mall

After receiving an sms notification that my ABSA card had expired, ready for collection, I chose to collect at Fourways Mall, being the closest to my residence; after that Branch visit, I now truly regret doing so! If only I had selected Any other Branch but ABSA, Fourways Mall!

Stepping into that ABSA, Fourways Mall, was worse than standing inside a mortuary!! The unfriendly attitude portrayed by staff was extremely pathetic! Geez, it seriously felt as if every staff person was in mourning. The person/teller I dealt with, had no smile upon his face, neither a friendly Customer approach throughout my time spent inside that Bank! I just wanted my card ASAP & to run out of that morbid Bank!

To add a cherry on top, I was further stunned when my expired card was taken by the teller & ALL HE DID WAS BEND THE CARD & Then he dumped it in the bin!! No using of a pair of scissors in front of Me the Customer to completely/thoroughly destroy the card!!

I felt uncomfortable and requested the teller return my card, for me to destroy in the proper way. The Teller scratched around in the bin, took out a few cards, perused the ACCOUNT NUMBERS & NAMES - ALL OF WHICH WERE NOT PROPERLY DESTROYED & told me, the cleaner had already removed mine!

I thought to myself; MY PERSONAL INFORMATION IS NOW FLOATING AROUND, THANKS TO ABSA! Also, A BIG NO THANKS TO INVESTING WITH ABSA! My Money will DEFINITELY not be Safe!

I changed my mind regarding investing with ABSA...NO THANK YOU ABSA!!