Absa Forex needs to transfer themselves out of business!

Absa forex has got the WORST service ever. POINT. I received an inward transfer notification from abroad on Monday 30 April. (It already reflected on Absa's systems on the Friday 27th, but due to all the public holidays that everyone partakes in due to overwork or something like that I only received the notification Monday 30 April just after 8am in the morning.) 3 hours in total spent on the phone to Forex that day, plus 8 emails sent...NO ANSWER, NO REPLY, NO MONEY IN THE BANK THAT I WORKED FOR WITH MY OWN 2 HANDS. PLUS, on the internet banking side, where you CAN initiate the transfer online, I can't because it doesn't show on my side!?!? What's up with that? So here I am, once again attempting to receive my OWN income on Wednesday morning, another email sent, nothing shows in my account or my internet banking profile. I am done with Absa.