1 reviews | Active since Oct 2015
ABSA - Ford Credit
<p>I settled my car's loan in June and phoned ford credit on 1 July to have my registration documents send to the nearest ABSA branch. They said it would take 5 working days. Two weeks later I phoned again. I was told that it was processed, but not send out yet. Another two weeks and 4 calls later(and a bunch of airtime) and they are still confused as to why it has not been send out.Yes, THEY don't even know. They are now sending me from one agent to the next and nothing yet. As far as I know I have 21 days to register my car to my name. I hope this is from delivery date, because I don't want to have to put my car through the test again. I am very close to reporting ABSA and Ford Credit. I really expect better service. </p>
And this morning they deducted a car payment from my account (just like last month when I had to phone to have it refunded).So I guess it's another hour on the phone with them.
And this morning they deducted a car payment from my account (just like last month when I had to phone to have it refunded).So I guess it's another hour on the phone with them.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
