DH
Danie H
1 reviews | Active since Apr 2020
15 Apr 2020, 18:43
Absa forcing you out in lockdown.
While in lockdown. And goverment telling us to stay home. ABSA goes and blocks/freezes my account after using it for more than a month. Forcing people/me out, i have now in the covid 19 outbreak with goverment lockdown need to visit a branch just to show my ID. So they can confirm my account and card is mine.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
16 Apr 2020, 09:15Dear Danie Heystek Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply16 Apr 2020, 09:15
Official
Dear Danie Heystek Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,