ABSA FOR CREDIT LEGAL DEPARTMENT NOT REACHABLE

My car is in arreas and I called ford credit and they said my account is now with legal depatment and they gave me 2 contact numbers to call , Those numbers dont even ring , I am trying to make paymnt arrangements because I bielive i can bring the account uptodate in 2 or 3 months depending on the arrangement they are will to make . Now i am stranded as to who to call because ford credit cannot help and the legal department is not reachable. the car was damaged and i had 3 funerals this year which really hurt my budget hense i fell behind , but with bonuses coming and some I should be able to bounce back