TB
Tony B

1 reviews | Active since Oct 2020

13 Oct 2020, 10:05

Absa follow up

Indeed I received an apology from a human being employed at absa in jhb ( LEBO YOU DESERVE A STAR). She was very understanding of what absa employees put me through. To be very frank, the harm caused is still on. From my own opinion, I m done with absa and would not advise anyone on either to bank with them or not. I wish you, future absa customers, the best and not what I went through. Thanks hello Peter for your assistance. It was highly welcome.

0
Replies (1)
Absa
Absa's reply14 Oct 2020, 09:08
Official
Dear Tony

It is indeed pleasing to receive complimentary remarks for given quality service. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. 

My humble apologies once more for the way your were treated whch i have ensured that this never happens again.

Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management

Best regards,