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EJO
Ethan John O'Connor

1 reviews | Active since Jan 2024

07 Jun 2024, 17:52

Absa Flexi Core Cc

I've been waiting for an outcome for 6 days now. AFTER SENDING MY DOCUMENTS FOR VERIFICATION. What is taking so long to provide an outcome? It's creating so much anxiety.

0
Replies (7)
Absa
Absa's reply10 Jun 2024, 09:01
Official
Dear Ethan O'Connor, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback.  Kind regards,Basani HlungwaneAbsa Bank Ltd 

Best regards,

EJO
Ethan John O'Connor's update11 Jun 2024, 08:13
Reviewer Update
Still not resolved. What a dragging and demotivating process. I am even considering withdrawing my application.
Absa
Absa's reply11 Jun 2024, 09:36
Official
The application is receiving attention at a management level and is currently at the last assessment stage.
Kindly bear with us. We will get back to you soon. Thank you.

Best regards,

EJO
Ethan John O'Connor's update11 Jun 2024, 09:54
Reviewer Update
You will get back to me by when?????
Absa
Absa's reply11 Jun 2024, 11:26
Official
As per my initial email to you, on or before the end of day 13/06/2024. Thank you.

Best regards,

EJO
Ethan John O'Connor's update11 Jun 2024, 11:29
Reviewer Update
Okay noted, only noticed that now. Thank you very much.
Absa
Absa's reply11 Jun 2024, 12:01
Official
Thank you, Sir.

Best regards,