CvdW
Christo van der Walt

1 reviews | Active since Mar 2021

10 Mar 2021, 10:17

ABSA Fleetcard - Poor Service

Our fleet cards expired end of February. Usually it is delivered before end of February. So far, nothing received. Toll free number is a joke saying "consultants are busy". Made 7 attempts in one day to call. Also logged the problem on Absa's action line. No response from them. Another Absa stuff up!

0
Replies (1)
Absa
Absa's reply10 Mar 2021, 12:23
Official
Dear Customer,
 
 Thank you for bringing this matter to our attention and your reference number is C-***0. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
 
 Kind regards
 Nthabiseng Sibande
 Customer Value ManagementAbsa Bank Ltd

Best regards,