TM
Tinus M
1 reviews | Active since Mar 2012
28 Aug 2020, 16:39
ABSA Fleet has no competent staff able to service fleet merchants
We have a Fleet merchant number we received from ABSA and have done transactions with the merchant number received authorisation for the transactions but have yet to see any money paid into our account from ABSA. You can't call the call center as you just get passed from person to person and it seems nobody knows what they are suppose to be doing there. Absolutely pathetic service!
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Absa's replyOfficial
31 Aug 2020, 08:52Dear Tinus
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***2
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply31 Aug 2020, 08:52
Official
Dear Tinus
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***2
Kind regards,
Rezona Louw
Group Customer Care