CM
Cynthia M
1 reviews | Active since Dec 2019
24 Jun 2020, 11:13
ABSA Fleet cards (as a merchant)
ABSA Fleet cards: As a merchant of automotive batteries, it is a complete disaster trying to deal with ABSA Fleet cards. We get incorrect information, and the process of getting authorisation is like dealing with a bank from the 1960's. There must be a better way! To top it all: We suspect that our payments has gone to another dealer...
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Absa's replyOfficial
24 Jun 2020, 12:33Dear Cynthia Malan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply24 Jun 2020, 12:33
Official
Dear Cynthia Malan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care