TD
Tisha D
1 reviews | Active since Feb 2019
03 Mar 2021, 07:54
ABSA flagged my account
I tried to make an online purchase from Takealot which I have done on many occasions. ABSA decided that this is a ********** transaction and blocked me from doing any online activities. I am now requested to go to a branch to have this fixed. I am NOT going to a branch. You messed up, you fix it. Please open my account so I can do online banking again!
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Replies (2)0
Replies (2)
Absa's replyOfficial
03 Mar 2021, 09:06Dear Tisha Dames Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
Absa's reply03 Mar 2021, 09:06
Official
Dear Tisha Dames Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
TD
Tisha D's updateReviewer Update
03 Mar 2021, 13:56Much appreciated Rezona. Await your feedback.
Kind regards
Tisha Dames
Kind regards
Tisha Dames
TD
Tisha D's update03 Mar 2021, 13:56
Reviewer Update
Much appreciated Rezona. Await your feedback.
Kind regards
Tisha Dames
Kind regards
Tisha Dames