WW
Warwick W

1 reviews | Active since Jan 2019

21 May 2025, 11:25

ABSA FIX MY CREDIT STATUS

30 April 2025 the balance of my credit card was just under R1000. I check my credit profile on 5 May 2025 to find that on 30 April 2025 absa updated that the balance on my credit card was R12000. I dont see how this is rocket science. The very same statement you i got from you has a payment reflecting on 30 April so i dont understand how your statement is correct however the submission to the credit bureaus is incorrect. I am trying to understand how or why this could have happened and i am totally baffled. You need to contact ALL the credit bureaus and inform them to fix your stuff up. You are one of the largest banks in the country yet you have the service level of politicians.

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Replies (1)
WW
Warwick W's update23 May 2025, 09:09
Reviewer Update
Good day.

Common sense refutes your statement. Balance of credit card as of 30 April 2025 is according to you R1300. However the submission you made at the credit bureaus on 30 April 2025 is not the balance reflecting on the credit card. Additionally, a logical mind takes note of the following. There are people that receive their salaries on the last day of the month, so if that person paid their credit card when they got paid you are saying you would submit to the credit bureaus that they missed a payment. Thus this typically means having an absa credit card is an ingredient for total destruction of ones credit profile regardless of the fact that payments are made on time. Take note of the fact that end of May 2025 will reflect what i used so if i were to utilize the available balance on the credit card i would find myself in the same situation. The statement you just made is completely nonsensical and smells of incompetence and stupidity. Balance as of 30 April as per the very same statement i got from you is different to what Experian, Transunion etc. have on their records. I would rather otp to close this credit card and look for services at a different bank so your reply will influence my decision because i am not going to keep an account that is going to ruin my finances. I will afford you 48 Hours to correct the credit bureau listing or close my account. You decide.

Regards