ABSA FINANCE - *******

****************, that is what this is. I have my car finance with Absa just over a year and I am not surprised by this at all considering the reviews and remarks I have heard about Absa but I still went ahead and made the mistake of taking my finance through them. On my last debit I noticed an additional R950 on the amount and when I contacted Absa finance about it, they told me they cant help me. After calling back about 5 times and being transferred from department to department I eventually was told by an agent that it is an insurance that was added to my finance WITHOUT MY CONSENT!!! Apparently correspondence was sent via sms to a number that I have not used in years and because I did not respond they added the additional R950 insurance premium but if I send my insurance policy schedule to them it will be cancelled and I will be refunded. I decided its not worth the fight and to just send my policy schedule but again not to my surprise, it has been 3 days and I haven't even received confirmation of receipt of my policy schedule. This is just ******* and injustice to the already struggling people of this country, not forgetting the exuberant amount of taxes we already pay but still we need to get ****** from even more by other companies like Absa that we cannot fight. We just keep getting drained and drained until the last drop is sucked from us.