1 reviews | Active since Jun 2017
Absa finance
<p>I made an arrangement with Absa to settle an outstanding amount and they did not follow through with the debit orders, instead they waited for months and now just cleaned out my Absa account for delayed payments that were not my fault. No one at the branch knows anything, no one can assist I am absolutely disgusted and will be moving my account as soon as this mess is done.</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
I went to the branch again, and after spending the whole day there the money was reversed it was 13000. And a few days later it 8000 was deducted. I dealt with the manager Nhlanhla Mazibuko in the Mthatha branch and she told me she could not help me, and that as absa they are not responsible for my money. I asked how as a bank you can allow a debit order without there being proof to me consenting the deduction but she informed me that she had nothing to do with that. I am really dissapointed amd will be closing my account because I stay more 200 km for the bank and for me to travel each week is a cost to me. My id nunber is ********** 685088
I went to the branch again, and after spending the whole day there the money was reversed it was 13000. And a few days later it 8000 was deducted. I dealt with the manager Nhlanhla Mazibuko in the Mthatha branch and she told me she could not help me, and that as absa they are not responsible for my money. I asked how as a bank you can allow a debit order without there being proof to me consenting the deduction but she informed me that she had nothing to do with that. I am really dissapointed amd will be closing my account because I stay more 200 km for the bank and for me to travel each week is a cost to me. My id nunber is ********** 685088
Please use private reply so i can be able to see your id number
Best regards,
Please use private reply so i can be able to see your id number
Best regards,
Id number is ***
Id number is ***
Thanks
Best regards,
Thanks
Best regards,
I have been trying to make contact with you since yesterday.
Please advise of your availability because i need more information pertaining to your query.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
I have been trying to make contact with you since yesterday.
Please advise of your availability because i need more information pertaining to your query.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
I am in the rural area so I am not always available but you can call between 1pm amd 2 pm today. I will be ready
I am in the rural area so I am not always available but you can call between 1pm amd 2 pm today. I will be ready