Absa Ficadocs not responding to status of their progress

<p>I have been trying to get a reply back from the Fica department since 7 April 2017 in connection with the status of Fica on my account. I was initially informed that I need to resumbit my information which I did, but since then I have not received any information about my account and still cannot log into my Absa account online.</p> <p> </p> <p>I have phoned Absa and was informed that my information would be passed onto the Fica deparment.</p> <p>They initially rep**** to my first email where there informed me I needed to resubmit the documents but they have not responded to any emails since.</p> <p> </p> <p> </p>