AP
Adrie P

1 reviews | Active since Jun 2012

04 Nov 2015, 11:34

ABSA FICA PROCESS A DISGRACE

After realizing that my account had been blocked due to fica documents being outstanding, I sent through all my docs, just to get no feedback whatsoever for the last 24 hrs, and now I'M LEFT hanging , just waiting. Easy to block my account, not so easy to provide an actual service. What about all my payments that need to be done???<br> Come on ABSA, when will you actually provide service that move me forward!!!!!

0
Replies (1)
Absa
Absa's reply04 Nov 2015, 14:55
Official
Hello adrie86,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd