ABSA FICA DOCUMENTS EVERY WEEK!!

My sister got an account with Absa, we were there to Fica the account and a guy at the keywest branch assisted us, I filled in the document because she staying with me. So then I left the bank and when I went onto her online banking the message keeps poppoing up for fica, this has been going on for sometime now.<br> <br> Now I phoned the call centre because it it so frustrating and you always need to go into the branch, this is nonsense really we have done the fica and it is not OUR problem if the bank cant do there work properly!!!!<br> <br> NOW I need to take off from work again to go to the branch and my sister cant draw money or make payments to beneficiaries ABSA BETTER SORT THIS OUT!!!<br> <br> THIS BANKS SERVICES IS REALLY PATHETIC!!!!!!<br> <br> My sister doesnt understand these things and I am in control of her things!!!<br> <br>