ABSA FICA Department

<p>I have NEVER, up until earlier this year, had ANY issues with ABSA - so much so that I almost had my husband close his accounts and open at ABSA. I don't know whether that's a good idea anymore... Earlier this year, my accounts were blocked due to the fact that I had to FICA them... Which I did... Twice. Last week, I wanted to transfer money out of one of my accounts but was told I couldn't. When I called ABSA, I was told that the account had to be FICA'd........ so I told the consultant that it WAS - TWICE. They checked on the system and saw that the documents were received but not pulled through properly, so I have to waste my time AGAIN today, to call the ABSA FICA department. And what are they going to tell me? That I have to YET AGAIN go into the bank to FICA???????????? Absolute *******!!</p>