1 reviews | Active since Oct 2016

19 Oct 2016, 16:44

ABSA - FICA demon

<p>ABSA has become a FICA demon. With no clear protocols in place and an obvious fear of the fines, they are blocking accounts in a helter skelter manner with no regard to the effect this has on clients and businesses.</p> <p>No notice or demands - just simply block and then the standard actionline@absa and resolve @absa response "thank you for bringing .......blah blah blah. Guess what ABSA , nobody believes your automated response means that you care !</p> <p>I have appointments tomorrow to see which other bank wants my personal, business and bond businesses.</p>

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Replies (1)
Absa
Absa's reply20 Oct 2016, 10:21
Official

Dear Ben

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint.We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd