JD
Jade D

1 reviews | Active since Oct 2016

05 Oct 2016, 13:23

ABSA FICA

<p>ABSA recently sent out an SMS stating that we need to FICA our accounts. so as a good person I go and do it even though it is not a legisative measure. Today someone from ABSA calls me saying that since I have no FICA'd my account they now require more information from me regarding my account to "update it" where I work, what do I do for a living how much to i get paid? My response was what does this have to do with my bank account? I was then told I have to go into the bank to update my account?? what nonsense is this?? </p>

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Replies (1)
Absa
Absa's reply06 Oct 2016, 10:03
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,