SM
SHARON M

1 reviews | Active since Feb 2015

04 Feb 2015, 16:49

ABSA + FICA

I became aware that my Absa account was frozen due to need to \re-FICA". I called the Absa Fica helpline immediately and after holding for 52 minutes I gave up. The next day I called and held for 45 minutes before giving up. I then went to the Hout Bay branch of Absa where one consultant was working"

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Replies (1)
Absa
Absa's reply05 Feb 2015, 10:24
Official
Hello shabsa,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,