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nico M

1 reviews | Active since Mar 2018

15 Sept 2020, 14:52

Absa

Service at absa sebokeng it was terrible was there last week Saturday to collect my car papers from absa vehicle finance. I waited for 2 hours just to collect ,single Queue for everything to my suprise inside tellers were just sitting and no one is checking queue outside. If it was my bank I will get someone to interview queues and have 1st preference for senior citizens who were standing outside for 2 hours, I was shocked by this

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Replies (2)
Absa
Absa's reply15 Sept 2020, 16:31
Official
Dear Nico, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***9. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

Best regards,

Absa
Absa's reply15 Sept 2020, 16:31
Official
Dear Nico, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***9. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

Best regards,