1 reviews | Active since Aug 2017

12 Dec 2019, 14:00

Absa festival mall

Absa festival mall they have no customer service at all, I've been there twice but the service there is disgusting and ridiculous. All they know is to give you the phone and call customer care, what's the branch for. I am so disgusted and I'm leaving absa. The other day I was at the airport they opened an absa rewards for me without my concent.

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Replies (1)
Absa
Absa's reply12 Dec 2019, 15:19
Official
Dear Ntomby

 Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 
 Kind regards
 Nthabiseng Sibande
 Customer Value ManagementAbsa Bank Ltd