JL
Jacques L

1 reviews | Active since Dec 2011

26 Feb 2016, 08:58

ABSA FEES OF R1716.00??!!

I lost my cellphone a while back,didn't receive messages from bank for a while.<br> This morning I check my account an notice an amount of R1716.00 for Admin Charge CBP CAPITALISATION.<br> I phoned in to ABSA they told me its for returned debit orders.I don't even know of any debit orders on my account.<br> <br> So basically one company debit me during the month 34 times!!!!so Absa charged me R50 for each returned Debit order.Instead of just charging me once they charge me every time for the same debit order.<br> <br> I feel its unfair towards me for paying something I don't know about.It is a different story if they charged me R50 once off.BUT R1716.00/50=34times!for the same debit order with reference etc.<br> <br> I want this money to be reversed into my account.<br> <br>

0
Replies (1)
Absa
Absa's reply26 Feb 2016, 13:37
Official
Hello jjlouw881029,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd