JP
Jonathan P
1 reviews | Active since Mar 2023
12 Dec 2024, 09:46
ABSA FEES - EXPENSIVE
I have been a very long standing client of ABSA, yet if you look carefully they will take as much from you when ever they can!
Apparently doing things online has no benefits and they take your money in random amounts! Cash sends the take between R7.50 to R25.00 depending how they feel. Then transferring inter-accounts to yourself, they take from R15.00 a pop!
I know there is NOTHING we can do as they will just hide behind contracts and wording, so just venting to let anyone considering ABSA to watch
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
12 Dec 2024, 11:19Dear Jonathan Purves Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa's reply12 Dec 2024, 11:19
Official
Dear Jonathan Purves Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
13 Dec 2024, 14:45Dear Jonathan Purves
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for the inconvenience caused to you.
The reference number for your complaint is C-***8.
Kindly provide our office with your account or ID number by close of business 13 December 2024 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for the inconvenience caused to you.
The reference number for your complaint is C-***8.
Kindly provide our office with your account or ID number by close of business 13 December 2024 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Absa's reply13 Dec 2024, 14:45
Official
Dear Jonathan Purves
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for the inconvenience caused to you.
The reference number for your complaint is C-***8.
Kindly provide our office with your account or ID number by close of business 13 December 2024 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for the inconvenience caused to you.
The reference number for your complaint is C-***8.
Kindly provide our office with your account or ID number by close of business 13 December 2024 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL