AL
Annelize L
1 reviews | Active since Feb 2015
20 Nov 2019, 09:25
Absa FDV/NCRCP7
We received an sms from ABSA: Beste Mnr ...........an, ons merk dat jou tjekrekening oortrek is.Maak asb 'n betaling op die rekening. Anders kan ons vir jou 'n oortrekkingsfasiliteit van tot R25100aanbied. Om vir 'n oortrekkeing aansoek te doen, antw 1om nou met ons te praat, 2 en ons s***el jou later terug en 8 om te staak. As jy reeds die betaling gemaak het, ignoreer asb hierdie boodskap. B&V geld. FDV/NCRCP7
Sal dit 'n hoax wees?
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Absa's replyOfficial
20 Nov 2019, 17:23Dear Annelize
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply20 Nov 2019, 17:23
Official
Dear Annelize
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,