sS
salome S

1 reviews | Active since May 2016

24 Aug 2021, 09:00

ABSA f()cked up my credit record and REFUSES to rectify it. I NOW REFUSE TO MAKE ANY FURTHER PAYMENTS !!!

Herewith, I inform ABSA CREDIT CARD division that, should you not RECTIFY my CREDIT RECORD with ALL the relevant CREDIT BUREAUS, REMOVE THE BOGUS ADDITIONAL CREDIT CARD LISTED, AND RECTIFY all DEBIT transactions on the CREDIT CARD statement, I WILL NOT MAKE ANY FURTHER PAYMENTS ON THIS CREDIT CARD.

You have ALREADY f()cked up my credit record with your INCOMPETENCE and DIRECT THEFT, I cannot apply for any credit --- I therefore WILL NOT MAKE ANY PAYMENTS ANY FURTHER !!!

ABSA f()cked up my credit record AND listed a BOGUS additional credit card, but has the AUDACITY to reject my motor vehicle finance application, reason being "LOW CREDIT RATE". *****. ABSA ????

When I submitted my COMPLAINTS and DISPUTES to your CREDIT CARD division, your so-called MANAGERIAL staffmember, LOUIS VAN ZYL had the AUDACITY to - WITHOUT resolving my disputes - BLOCKED me from contacting the disputes division. LOUIS VAN ZYL REFUSES to take my calls and even BLOCKED my emails. That is BEYOND arrogant !!!

Communication addressed DIRECTLY to LUETTE SLEMENT is ALSO just bluntly being IGNORED !!! Although I have PROVED that NONE of the adverse payments listed on the CREDIT BUREAU is justified, which ABSA CONFIRMED IN WRITING AND after submitting a FORMAL COMPLAINT with the BANKING OMBUDSMAN, MY CREDIT RECORD HAS STILL NOT BEEN RECTIFIED. AND NEITHER were ANY of the payments rectified.

After being with ABSA for 40 YEARS, I have now transferred ALL my banking business, which INCLUDES my business, to another bank and will NEVER make use of ABSA ever in my life again !!!

ABSA, it's time that you stop your ******* #WIN and RECTIFY my CREDIT RECORD and ALL credit card transactions - without further delay.

ENOUGH IS ENOUGH !!!

0
Replies (1)
Absa
Absa's reply24 Aug 2021, 09:37
Official
Dear Salome
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. 
 
Regards
Pravesh Bejay