ABSA Fastbuy- know what you’re getting yourself into

Fastbuy - Know what you’re getting yourself into.

I sold my car on ABSAs Fastbuy platform in December and the experience has been wonky to say the least.

Having the option to get rid of your car is great. Being given a discount on the shortfall is also really great. I think ABSA has put some measures in place that do help you if you’re looking to change cars or just get rid of your car.

What’s sorely lacking though is communication on ABSAs side. If you utilise the platform you will be listed until you pay off your shortfall. Being listed is reasonable, as ABSA is making a loss, I guess, and you’re breaching the contract-kinda.

All I ask of ABSA Fastbuy is to be more clear and communicative of this repercussion. You get a consultant assigned to you when you begin the process, this person needs to communicate this clause to customers very, very, very clearly.

As a customer I’ll take my L this time, but I hope the next person is going to be more informed when they make their decision.