Absa Fastbuy car sale zero customer service
I sold my car via absa fastbuy and concluded everything on the 27 October 2020
I have been calling absa to get an indication of how to pay the shortfall and have been sent from pillar to post!
Today is the 16 November and I called Absa asking for my statement to my shock the car sale amount does not reflect and looks like come month end they will deduct the same amount as if I didn’t get the car sold!!
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Absa's replyOfficial
16 Nov 2020, 12:44Dear Akhona Malimani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care
Absa's reply16 Nov 2020, 12:44
Official
Dear Akhona Malimani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care