1 reviews | Active since May 2015
Absa fails at providing good services
Absa has failed time and time again to provide me with basic banking services. It all started in November last year when the Absa atm at NMMU swallowed my card. I went to the student village absa branch and after giving me a new card they told me that I had to activate it at my home branch. I went to my home branch and they told me that they were lying to me about having to activate it at my home branch. Anyway, my card was activated but kept on giving me issues. I could only draw money at times, and it would never allow me point of sale transactions. I went to Absa in Summerstrand, and after paying R85 for a new card, the problem still persisted. I could only draw money at Atm's at random times and I had to end up Cash sending money to myself. I am a student and all of this trouble has really been making me angry but also feel useless as a consumer and it has caused me great difficulties, like having to walk home, 8kms, because I could not pay bus fair because my phone was flat, hence no cash send, and I could not draw money with my card. So I opened a new student account and was given another new card, turns out I cannot draw money or pay at the till, yet again. Thanks Absa:)
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
