ZS
Zita Sigel-Schmitzer

1 reviews | Active since Apr 2019

28 Oct 2021, 13:55

Absa fails again

Absa must be the worst bank in South Africa, please think carefully before trusting them with your business account. 2 months in a row my business account has been frozen by them although all required fica documents have been handed in 3 times….. and all this with no prior warning just in time for month end. Trying to get hold of business bankers is an impossible task and they don’t bother responding to emails and regional heads refuse to have any contact with clients who wish to complain or get issues sorted. ABSA business banking is a disgrace and a risk to any business

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Replies (1)
Absa
Absa's reply28 Oct 2021, 15:37
Official
 Dear Zita Sigel-Schmitzer  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.  The reference number for your complaint is  C-***8. Kind regards, Rezona Louw Group Customer Care