ABSA failing to open a bank account and issue a card

ABSA has to be the worst bank and I am here struggling to open an account in almost a month. I opened an account on like three weeks ago and immediately got a notify me message showing that my account got 0.00. It said I must download the App which requires Card number and PIN which I don't have. I thought the card will be delivered but nothing came through. enquired and kept on being told that a banker will call me and to this day nothing happened. Tuesday 20th, I went to sunninghill branch were I was helped by Khetha, he didn't have a clue on what's happening and he then decided to open a new account and told me it's all sorted, created a debit order and salary switch and told me I will have my card on thursday. and also, I couldn't open a private bank account because you can't open it at that branch

It's monday today, no card. submitted my salary switch to work, I'll be getting paid into this account any minute now. I have no card so I'm not able to transact on the App or internet banking. I'm not sure if my debit orders were switched so they are all going to bounce on my other bank because the money is going to stupid ABSA.

I also won't be able to transfer funds to my other bank because I don't have access to the absa app.

I am so frustrated right now. called a couple of times both the customer service, branch , the banker - Khetha who is clueless