Absa, failing to identify ********** transactions and put you at risk for more ***** to occur

I reported ***** to Absa bank in September already. I made several phone calls where I was provided with the same information and email address to lodge a dispute. Absa refused to stop my credit card until the dispute was resolved. In the meantime more ********** transactions occurred on my credit card with same responses. The consultant argued with me that I must have provided my card details and ignored my request to stop the card. I had to raise my voice, almost had to scream before Absa decided to finally stop my card. Now Absa are sending me threatening messages and hold me responsible for ********** transactions they could have prevented if employees were properly trained. I hold ABSA responsible to refund me and lodge proper investigations. I have sent lots of emails in the past, with urgent emails end of November. My sms service was also disconnected, thus I was unaware of ********** activities taking place. Absa further allowed unauthorized debit orders to be processed against my account. Absa approved ********** transactions even with no funds available in my credit card. No one from Absa bothered to provide me with any feedback. They just block my card. This dragged on since September. Very unprofessional and poor customer care