IV
Ian V
1 reviews | Active since Sept 2018
24 Apr 2022, 15:45
Absa failing their customers
Absa blocks my payment to purchase crypto. Absa staff is too *********** to provide answers, no clue why this is the case.
How can a bank dictate how a person chooses to use their own money??
Absa is solely in it for their own pockets and benefit with little to no interest in their own customers interests.
After being a loyal customer for almost 20-years with Absa, the service is getting worse by the day. I will be moving my assets elsewhere. Sis Absa👎
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Absa's replyOfficial
25 Apr 2022, 11:36Dear Ian Visser Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Absa's reply25 Apr 2022, 11:36
Official
Dear Ian Visser Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw