BA
Bronwyn A

1 reviews | Active since Oct 2011

20 Apr 2017, 20:06

Absa failing loyal clients

<p>App**** for homeloan, I bank with ABSA for 15 years. Excellent credit score of 980 great income. ABSA declines saying poor credit record but transunion credit score is 980. Disgusted in ABSA lack or willingness to help loyal responsible clients own homes. Not even feedback to say exactly what problems on credit bearue picked up. Just a vague one line response saying declined. own bank declines but FNB approves. Will be moving my accounts to FNB. </p>

0
Replies (1)
Absa
Absa's reply21 Apr 2017, 09:00
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd