1 reviews | Active since Oct 2011
Absa failing loyal clients
<p><br /> Good day</p> <p> </p> <p>I made a payment of 17k to my credit card when only R700 is due!</p> <p><br /> I have tried numerous times to do an inter account transfer online but<br /> I am presented with this error message : Account overline (see<br /> attachment please).<br /> My debit orders are going off in 4 hours and I can seriously not<br /> afford negative or bounced debit orders due to ABSA having online<br /> system issues!!!<br /> ABSA presented me with a declined homeloan a few weeks ago due to one<br /> failed debit order for this exact same reason. It also affected my<br /> over all banking score and rating.<br /> Should this error result in negative debit orders I will be taking<br /> legal action against Absa as healthy credit and bank records are hard<br /> to build and can be so cheaply destroyed due to my banks online<br /> incompetence!!!<br /> I am so so close to switching my banking to Standard Bank or FNB. The<br /> banks who actually offered me a homeloan when my own bank refused.<br /> Can somebody please explain this online banking inter account transfer<br /> message?</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
