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Puluchi M

1 reviews | Active since Jun 2012

30 Jun 2015, 17:24

ABSA Failed to honour their promise

Since our previous complaint no one has ever wanted to take ownership in resolving our case. This is extremely ridiculous and devastating to see that there are still people out there who will want to see other suffer, and take away their basic need(shelter) because they are not willing to just make an effort to ensure that customers are satisfied by the services rendered by their Banks. I could not believe it to hear that ABSA Attorneys proceeded to take judgment soon after we have entered into agreement with the bank to settle the arrears. I do not have the words to describe the kind of treatment we have received in this matter, but this shows how risky it is to keep all your eggs in 1 basket it does not matter what your financial advisor say. I am still to hear how soon will ABSA take ownership of this mess that has been created by their attorneys

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Replies (1)
Absa
Absa's reply01 Jul 2015, 11:04
Official
Hello Nlebese,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd