Absa failed my business

From the 6th August 2022 to date, I have been patiently waiting for my bank account or rather to use my business bank account. At first, it was the delay in opening an account, then it was the waiting for the bank card. When I went to the bank to check it, they told me it was delivered and destroyed because I didn't collect it. I didn't receive any message from the bank to collect my card but they insisted that they sent it. They re-app**** for a new card and after a week I went to check if it has arrived. To my surprise they told me that I won't be able to get it because the information on the system is incomplete and the business banker (Mandla Nzama Vryheid branch) is on leave till next year January 2023 is the only person who can complete the missing details.

My frustration is that when I went to open this business account I was in an emergency and I am loosing business because my CSD is not compliant because of this bank account. Each time CSD tries to verify my bank account it fails. Luckily an honest lady told me why this account is failing to be verified by CSD system.

I regret going to Absa branch in Vryheid.