RS
Rainer S
1 reviews | Active since Feb 2014
27 Apr 2021, 18:08
Absa failed me
I requested to get my vehicle license sent with this request is
C-***5 AVAF settlement [ ref:_00D1r1GluM._5005J9WGH3:ref ]
Absa notified me it had been sent, I provided contact details. No one was contacted. I followed up twice, and have had no response.
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Replies (1)
Absa's replyOfficial
28 Apr 2021, 11:07Dear Rainer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply28 Apr 2021, 11:07
Official
Dear Rainer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
Best regards,