FK
Felicia K
1 reviews | Active since Jun 2018
07 Jun 2018, 19:56
Absa failed atm deposit
I deposited R10 000 at the ATM at Rivonia branch...transaction canceled and all I got was a slip that the transaction was unsuccessful. Next day (as bank was closed on the day I was depositing outside) I went into the bank where a case was logged...was told it would take 3-5 working days to resolve after balancing the atm etc. I’m still waiting for a response from the bank and the excuses keep coming. How can I take this further? My life is being disrupted, R10 000 is not change
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Absa's replyOfficial
08 Jun 2018, 14:06Dear Felicia Khozs
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Best regards,
Absa's reply08 Jun 2018, 14:06
Official
Dear Felicia Khozs
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Best regards,