PB
Padraic B
1 reviews | Active since Nov 2011
08 Jul 2022, 11:50
ABSA failed again!
I created a claim weeks ago, SBSA sent a plumber who did not have the equipment/skills to fix diagnose the problem.
ABSA does not provide a contact person, email address or any details whatsoever to find out the status of the claim!
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Absa's replyOfficial
08 Jul 2022, 12:45Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***2. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply08 Jul 2022, 12:45
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***2. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,