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Replies (2)
Absa's replyOfficial
11 Oct 2022, 11:01Dear Ruan Lourens Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards, Group Customer Care Rezona Louw
Absa's reply11 Oct 2022, 11:01
Official
Dear Ruan Lourens Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards, Group Customer Care Rezona Louw
Absa's replyOfficial
13 Oct 2022, 11:09Dear Ruan Lourens
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with your account or ID number and a brief explanation of your complaint by close of business 13 October 2022, to ensure an effective investigation and feedback.
Kind regards, Group Customer Care Rezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with your account or ID number and a brief explanation of your complaint by close of business 13 October 2022, to ensure an effective investigation and feedback.
Kind regards, Group Customer Care Rezona Louw
Absa's reply13 Oct 2022, 11:09
Official
Dear Ruan Lourens
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with your account or ID number and a brief explanation of your complaint by close of business 13 October 2022, to ensure an effective investigation and feedback.
Kind regards, Group Customer Care Rezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with your account or ID number and a brief explanation of your complaint by close of business 13 October 2022, to ensure an effective investigation and feedback.
Kind regards, Group Customer Care Rezona Louw