LL
Lerato L

1 reviews | Active since Aug 2022

27 Aug 2022, 08:47

ABSA

ABSA has been doing debit orders for 2 months, all in total 700. Right now my bank account has no money, money that I had plans for. I am just so angry, I want all my money back.

0
Replies (2)
Absa
Absa's reply29 Aug 2022, 11:09
Official
Dear Lerato Laka Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Absa
Absa's reply31 Aug 2022, 11:52
Official
 Dear Lerato Laka

We refer to your complaint posted on Hellopeter.

Please accept our sincere apology for any inconvenience caused.

The reference number for your complaint is C-***7.

Kindly provide our office with your account or ID number to ensure effective investigation and feedback.

Regards,

Rezona Louw

Specialist Case Manager: Social Media
Customer Value Management: Customer Care