sS
salome S

1 reviews | Active since May 2016

31 Mar 2021, 17:04

ABSA F@()KED UP MY CREDIT RECORD BY LISTING BOCUS / **** CREDIT CARDS ON THE CREDIT BUREAU

YOU HAVE F@()KED UP MY CREDIT RECORD !!!

I HAVE REQUESTED YOUR CREDIT CARD DIVISION TO REMOVE THE ADDITIONAL CREDIT CARD YOU HAVE LISTED ON THE CREDIT BUREAU NUMEROUS TIMES AND IT HAS STILL NOT BEEN DONE.

DUE TO YOUR INCOMPETENCE AND INABILITY TO LIST ONLY THE DEBT THAT I REALLY HAVE, MY APPLICATION FOR A FOSCHINI ACCOUNT HAS BEEN DECLINED. AS SUCH MY CREDIT RATING HAS DROPPED CONCIDERABLY AND MY ACCOUNT HAS BEEN FLAGGED - WHICH MEANS I CANNOT RE-APPLY FOR ANY DEBT / CREDIT FOR THE NEXT 6 MONTHS !!!

I HAVE NEVER HAD MORE THAN ONE ABSA CREDIT CARD --- AND NEVER WILL HAVE MORE THAN ONE.

I NOW DEMAND THAT YOU REMOVE THE BOGUS / **** CREDIT CARD IMMEDIATELY. IF MY RECORD IS NOT CLEARED WITHIN THE NEXT 48 HOURS, I WILL LODGE A FORMAL COMPLAINT WITH THE CONSUMER & BANKING OMBUD.

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Replies (1)
sS
salome S's update14 Apr 2021, 14:41
Reviewer Update
I have sent you all the proof requested as well as NUMEROUS emails requesting an update as to the current state - but NO feedback whatsoever. Even your so-called managers don't respond.

This is UNACCEPTABLE !!!

YOU (ABSA) stuffed up my credit record - NO ONE ELSE !!!

If I don't have PROPER feedback from you AND if this matter has not been RECTIFIED in its ENTIRETY by tomorrow afternoon, 14 APRIL 2021, LATEST 16:00, I will lodge a formal complaint with the Banking Ombudsman, the National Credit Regulator, the Consumer Ombudsman and other relevant authorities relating to my NEGATIVE credit record which is EXPLICITLY due to ABSA CREDIT CARD division’s FLAWED SYSTEM, NEGLIGENCE and INCOMPETENCE.