HW
Hendrik W
1 reviews | Active since Apr 2018
23 Apr 2021, 11:06
ABSA extremely difficult to get statements from them
I have been trying for the last 3 weeks via officialmail, business@absa, saving@absa, absa@absa, mybusinessbanker@absa, Ballito Branch to resolve a discrepancy with the password to open my email statements sent me. I have tried in vain to get bank statements for the last 5 years from ABSA. How am I supposed to manage my business and Ballito Absa are NOT helpful at all. Their answers make no sense - they do not want to help
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Replies (2)
Absa's replyOfficial
23 Apr 2021, 12:09Dear Hendrik,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Best regards,
Absa's reply23 Apr 2021, 12:09
Official
Dear Hendrik,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Best regards,
HW
Hendrik W's updateReviewer Update
29 Apr 2021, 10:27Hello Pravesh. Thank you for helping me and getting my queries sorted. A business banker Mrs N A from the Umhlanga Branch managed to open the statements emailed me. There was a discrepancy in the password.
HW
Hendrik W's update29 Apr 2021, 10:27
Reviewer Update
Hello Pravesh. Thank you for helping me and getting my queries sorted. A business banker Mrs N A from the Umhlanga Branch managed to open the statements emailed me. There was a discrepancy in the password.