ABSA explotation.

Once again ABSA doesn't stand in the gap they leave a gap. I app**** for a loan and as one knows the best practice even endorsed by ABSA is to pay the loan off promptly an if possible pay a little more each month. On requesting the loan I carefully checked that if I could pay off a little more each month it would be of benefit. Yes was the reply. I then attempted to pay off a little more when I could. I noticed it had no difference at all. On going into the bank I was given a whole of 'legalise speak' (sic) I then tried over and over again to remedy the situation. Finally after lodging a complaint they phone and once again using very cleverly designed legal speak basic tell when when I pay in more they just take off less. A very clever method to make sure I stay in debt for as long as possible for the biggest cost to me. No benefit for good money management. It is really a very ********* position that only benefits them. TO add to it they said they would come back to me within 2 to 5 days. NO answer. It is also interesting to note that when I updated my credit card they didn't cancel the other one and no attempt on-line or phoning or even going in ( after waiting in a queue) would allow me to do this. They then cleverly reflect my debt to them on both cards and MY accumulative position adds these two amounts. What kind of accounting system do they have that lets this error slip through and who is their internal auditor. This is very sloppy accounting practice and should be seen as a warning of bad practices to those who invest in ABSA. It is sad to note with majority of the country on the poorer side that those who bank with ABSA are nothing more than a resource to mined for the benefit of ABSA. They are not serving you as the customer they are merely exploiting their customers for them self. I have checked with Captiec who don't waste our money on losing teams and they are cheaper. Not only them but others. It is also sad to notice that ABSA (perhaps like a few other banks) give more money to sport than social concern groups. Their sad excuse is there is a better tax rebate. It is because of their practices and relationships to the past that has created this practice. Maybe if they challenged the government to give them/us a better rebate on helping society they would get a response. ABSA brags a plus 4% growth with the fat cat at the top smiles in her fancy car while the people ( masses ) waste their money making them richer. I know without doubt that I will speak to the plus 100 organizations (not including the 100 plus individuals who are part of these organizations) I am part of and update them on these type of practices putting ABSA as enemy number one when coming to banks. To add the final Cherry notice ABSA will not send an email to confirm what you have spoken to them about. I related my story and this was confirmed with another customer who thinks very lowly of them, my dear sainted mother. Please people dont be sheep challenge ABSA don't let them take our money for themselves. You have worked hard all month, If they wont listen find a new bank. I know I will.