ABSA EXPLOITS 73YR OD LADY FOR INTEREST SO THAT ABSA CAN GENERATE REVENUE

My 73 year old must has a ABSA card and has not been receiving statement. She has asked on many occasions and ABSA default pathetic answer is that the posted it and take no responsibly.

She has tried ABSA call center which is beyond pathetic. The transfer her form pillar to post and no one helps her. Eventually we got to someone who told my mom that she must go into a ABSA branch to query it. When is told the agent to to update her details that she can receive her statement via email, he again said she must go in to a branch.

So is ABSA expecting a 73 year old lady to go into a branch, during times of covid to update details and get assistance!!!

Absa is fine with their staff working from home be is deliberately and willfully wanting to endanger the life of a 73 year old lady!

What happening to the age of digital ! What happened to the age of smart banking!!!

Is ABSA that useless and pathetic!!! I can bet anyone out there that ABSA doesn't give a toss because they are exploiting a 73 yr old lady. ABSA does want to provide a statement because they know that are milking my mon to generate interest on this account and avoid us paying the account and closing the account.

I sent proof of payment to ABSA and Refiloe Tshukudu from ABSA call center cant even confirm if payments was received.

Yet another devious tactic from ABS to exploit a 73yrd old lady so that ABSA can get more interest from my mom.

ABSA WHYDONT YOU EVEN COME AND SUCK THE BLOOD OUT OF MY MOM !!!